Our growth retainers give you dedicated access to our full team including developers, designers, CRO experts, strategists and ecom executives. We handle everything from expert development, performance tuning and custom features to A/B testing and ongoing conversion optimisation.

That's totally fine we know things can ramp up. You can roll over unused hours or bolt on extra time as needed. We'll make sure your store always has the resources it needs to keep momentum.

Yes, it's possible to structure a full Shopify build within your growth retainer, which can be a cost-effective option if you're already working with us. We'll collaborate on the timeline and scope to ensure it fits within your monthly hours or with an adjusted plan.

However, for faster turnarounds and dedicated focus, we recommend our BuilderPro service a streamlined, fixed-scope package built specifically for one-off Shopify site builds.

Let us know your priorities and we'll advise on the best path forward.

Yes, you can pause your retainer at any time. We just ask for 30 days' notice if you're cancelling just to ensure a smooth transition and to properly manage any ongoing work. This gives us time to wrap up any active tasks and plan accordingly.